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Frequently Asked Questions

Straight answers on the JK Soft OLED line, the MS-PLUS Incell line, compatibility wording, ordering and documentation.

Is JK a brand of the phone maker?

No. JK is an aftermarket brand of Shenzhen KELAI Intelligent Display Co., Ltd. (Jiangxi Kelai). This product is not manufactured, sponsored or endorsed by Apple Inc. iPhone and Apple are trademarks of Apple Inc.

What is the difference between the JK Soft OLED line and the MS-PLUS Incell line?

Soft OLED is a self-luminated flexible panel technology with a 1:100000 contrast ratio on the verified JK-16ProMax; Incell is an LED-backlit LCD technology with touch integrated in the cell and a 1:1400 contrast ratio. The Soft OLED line targets higher-end repairs; the Incell line covers everyday repair volume. See the technology comparison guide.

Which models does the MS-PLUS Incell line cover?

Models compatible with iPhone X, XS, XS Max and XR, the 11, 12, 13, 14, 15 and 16 generations including mini, Plus, Pro and Pro Max variants - 27 Incell models in the model list.

Will the phone show an Unknown part message after fitting one of these displays?

It can. A third-party display is not verified by the phone maker, so in Parts and Service History a part the system cannot verify may be shown as Unknown part. The result varies by model and iOS version. Per-model test reports are available on request, and the diagnostics guide explains this in full.

Does the Novatek IC change that?

No. The JK-16ProMax uses a Novatek IC; that is a component fact about the driver and touch chip. It does not change how the phone classifies a third-party part. Diagnostic result and Parts and Service History status vary by model and iOS version; per-model test reports are available on request.

How bright are these displays?

The JK-16ProMax Soft OLED is rated 1000+ cd/m2. MS-PLUS Incell models are rated 650, 700 or 750 (+/-50) cd/m2 depending on the generation; each model row in the model list shows its value. The brightness guide explains how to read these figures.

Can I see prices and minimum order quantities here?

No. Prices, order quantities, lead time and payment terms depend on the model mix and market, and are confirmed in the written quotation and proforma invoice for each order. Send an RFQ with your model list to receive them.

What documents can you supply?

Per-model specification sheets, per-model test reports and compliance documentation are available on request. Ask for the documents your market requires when you send the RFQ, and they are supplied for the models in that order.

What after-sales terms apply?

After-sales and DOA terms are confirmed per order in the proforma invoice, following the written policy available on request. This website promises no duration or coverage; the conventions guide explains the industry practice of test-before-installation and DOA windows.

Which customs heading applies?

Under HS 2022, complete display modules generally fall in heading 8524: 8524.91 for LCD (Incell) modules and 8524.92 for OLED modules. Your customs broker must confirm the classification for your market before shipment.

Do you sell single pieces to consumers?

No. This is a B2B export desk for wholesalers, distributors, repair chains and refurbishment businesses.

How do I start?

Email hemingwang@simiai.top or message WhatsApp +86 130 7787 8567 with your model codes, quantity per model and market. You receive specification sheets and written terms for that order.

Send an RFQ

Tell us the models, quantities per model and your market. Terms are confirmed in writing per order; detailed documentation is available on request.

Email: hemingwang@simiai.top